Terms & Condition

Welcome to Ridhima Jewels. By browsing and using this website (ridhimajewels.com), you are agreeing to comply with and be bound by the following terms and conditions of use.

1. General Terms

  • The content of this website is for your general information and use only. It is subject to change without notice.

  • By placing an order, you confirm that you are at least 18 years old or have parental permission to shop with us.

2. Product Accuracy

  • We make every effort to display the colors and details of our jewelry as accurately as possible. However, since many pieces are handcrafted or feature crystals/pearls, slight variations may occur.

  • All products are subject to availability. Being a Ludhiana-based boutique, we update our stock regularly, but if an item goes out of stock after you order, we will notify you immediately.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR).

  • Ridhima Jewels reserves the right to change prices at any time due to silver/gold rate fluctuations or promotional offers.

  • We use secure payment gateways. Your order is only confirmed once the payment is successfully received (except for Cash on Delivery).

4. Shipping & Delivery (Ludhiana Focus)

  • We aim to dispatch all orders within 24–48 hours from our Ludhiana office.

  • Delivery times are estimates provided by our courier partners. We are not responsible for delays caused by weather or courier issues, though we will help you track the package.

5. Intellectual Property

  • All designs, photos, and logos on this website are the property of Ridhima Jewels. You may not copy, reproduce, or use our product images for commercial purposes without our written permission.

6. User Conduct

  • You must not use our website for any fraudulent activities or to send harmful software (viruses).

  • Any “Review” or “Comment” you post must be respectful and honest.

7. Limitation of Liability

  • Ridhima Jewels is not liable for any skin allergies or reactions caused by jewelry. We recommend following our Jewelry Care Instructions to maintain the quality of the plating.

8. Governing Law (Ludhiana Jurisdiction)

  • Your use of this website and any dispute arising out of such use is subject to the laws of India.

  • Any legal claims or proceedings shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab only.

Contact Us

If you have any questions regarding these Terms, please reach out to our Ludhiana team:

  • Email: [Your Email Address]

  • WhatsApp: [Your Number]

  • Office Address: [Your Ludhiana Address]